Sunday, July 24, 2016

Many Departments, One Organization: Reflections from the IHM Project

Recently, I was asked to be part of a team that was charged with developing a comprehensive technology plan for a private religious school- Immaculate Heart of Mary Catholic School (IHM), located in High Point, North Carolina.  At first the project seemed overwhelming, but as we all dove in I could see just how complex major projects can be within an organization.  For the purpose of this blog, I will reflect on my experience and compare the experience with central service operations for a school district.

Working Independently and Interdependently
School systems, like any organization, are comprised of many departments, but what really goes on to make the organization function almost seamlessly? Individuals and teams that  are charged with specific tasks, must all work independently and interdependently to contribute to the overall success of the organization.  When I first saw the work that needed to be done to create a technology plan for IHM, I immediately thought about my experience and how I might be able to contribute to a team.  My colleagues and I were divvied up and we volunteered to be a part of one of the following teams: Hardware and Software, Professional Development, Classroom Expectations and Evaluation.  I chose to be a part of the Professional Development team.  As we worked on what the professional development needs of the school should be, we quickly discovered that we needed more information from each of the other three teams.  The information we needed helped us to determine what professional development should be offered, how it should be delivered, and within what time frame.  Our discussions with the other teams led to further discourse about overlapping ideas and components to include in the plan.  For instance, the Classroom Expectations team also found it necessary to include lesson plans and we mimicked the evaluation tool from another group as a means to measure progress. This sharing across teams gave perspective as to how departments can operate independently but must work interdependently to help the organization function in unison.

Relating to a School District
The mission statement of the school in which I work is simple- Creativity, Collaboration, Communication and Community.  These four words were evident throughout the project development process.  As a team we had to be creative in how to devise a differentiated professional development plan that would address the technology learning needs of staff that ranged from novice to advanced.  School districts are constantly having to reinvent or rebrand to meet the needs of staff, students and the community.  This requires a great deal of creativity and commitment from staff to ensure that a comprehensive plan is presented and implemented with fidelity.  Utilizing the assistance of others requires collaboration and constant communication and is essential in guaranteeing that a project conforms to the expectations of the organization.  After my team discussed the details of our part of the IHM project, we agreed to capitalize on the strengths of each member and formed pairs so that we could focus on specific school levels that were comparable to those at IHM.  We worked in pairs to develop the timeline and lesson plans for K-2, 3-5, and 6-8 and then convened to determine a logical sequence.  Departments within school districts often capitalize on the skills of employees and this is not limited to central office personnel.  There are times when persons with specialized expertise are sought out to assist the district with acquiring the knowledge needed to complete district initiatives.  Just as my team had to value each other’s skills and used those capabilities to devise a comprehensive plan, school districts utilize the expertise of employees to solve complex tasks.  Once the project was complete, each team had to present their component to a member of the board of directors.  This is similar to a school district presenting a strategic plan to the community.  Questions from the board members were asked and responses helped to clarify ambiguous portions of the plan.  School boards undergo a similar process when revising school board policies and strategic plans.

Lessons Learned
Upon completion of the IHM project, there were several important takeaways that I will use when involved with future projects.   1) Use technology as a means to accomplish and supplement organizational goals.  We utilized Google platforms to carry out our work and WebEx to meet when face-to-face meetings were impossible.  Some of us even took advantage of the free Wi-Fi that some restaurants offer to plan together.  2) Make sure the plan is easy to follow.   Considering the audience that would be using the IHM technology plan, we were deliberate in how we structured the professional development portion.  So, despite the user’s comfort level, he/she would be able to progressively fine-tune his/her instructional practice.  3) Offer “right now” support.  This allows individuals to have a starting point and eliminates the barrier of procrastination and the dilemma of where to start.  We provided lesson plans that aligned to the Common Core State Standards and research-based instructional technology practices.  4) Include research-based or evidence-based material.  We shared the SAMR model to assist the school with identifying the level of technology integration currently being used, and also to know what technology integration should look like at each stage of implementation.   5) Respect and value the ideas and opinions of others.  By nature, I am observant but can be quite opinionated.  I generally listen to what others have to say and start formulating my ideas.  This project allowed me to really analyze what others were saying so that I could assist my team with organizing details in a clear, concise manner.  As a result, I was able to walk away with a product that I could use at my own school. 

We have all heard the idiom about being “on the outside looking in.”  My experience with this project was just the opposite.  When you are on the outside looking in, you are left to your own interpretation about what truly goes on within an organization.  However, being on the inside looking out, you realize that your role is one link to an intricate master plan that will enlighten those on the outside. 

References
Introduction to the SAMR Model. (n.d.). Retrieved July 24, 2016, from https://www.commonsensemedia.org/videos/introduction-to-the-samr-model 

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